Austin Chen
Where there is a problem, I see opportunity to build a fun product! Whether it’s improving user journeys, unlocking growth opportunities, or streamlining internal workflows. I’m energized by complex obstacles and motivated by building solutions that drive change. I focus on identifying pain points, running experiments, and delivering solutions that impact sustainably.
Product Manager
| Product Strategy | | AI-Driven Decision Making | | Growth Experimentation | | 0→1 Product Development | | Product-Market Fit | | Rapid Prototyping | | Agile Execution | | MVP Validation | | Data-Driven Optimization | | Conversion Funnel Optimization | | Machine Learning Integration | | User-Centric Design | | Cross-Functional Leadership | | Roadmap Prioritization | | A/B Testing Frameworks | | Behavioral Analytics | | Scalable Architecture | | Automation Strategy | | Retention Optimization | | Go-To-Market Strategy | | Growth Loops | | AI Workflow Automation | | Predictive Analytics | | Stakeholder Alignment | | Technical Product Ownership | | Continuous Discovery | | API Integrations | | KPI Forecasting | | Lean Startup Methodology | | Customer Feedback Iteration |
| Product Strategy | | AI-Driven Decision Making | | Growth Experimentation | | 0→1 Product Development | | Product-Market Fit | | Rapid Prototyping | | Agile Execution | | MVP Validation | | Data-Driven Optimization | | Conversion Funnel Optimization | | Machine Learning Integration | | User-Centric Design | | Cross-Functional Leadership | | Roadmap Prioritization | | A/B Testing Frameworks | | Behavioral Analytics | | Scalable Architecture | | Automation Strategy | | Retention Optimization | | Go-To-Market Strategy | | Growth Loops | | AI Workflow Automation | | Predictive Analytics | | Stakeholder Alignment | | Technical Product Ownership | | Continuous Discovery | | API Integrations | | KPI Forecasting | | Lean Startup Methodology | | Customer Feedback Iteration |
| Product Strategy | | AI-Driven Decision Making | | Growth Experimentation | | 0→1 Product Development | | Product-Market Fit | | Rapid Prototyping | | Agile Execution | | MVP Validation | | Data-Driven Optimization | | Conversion Funnel Optimization | | Machine Learning Integration | | User-Centric Design | | Cross-Functional Leadership | | Roadmap Prioritization | | A/B Testing Frameworks | | Behavioral Analytics | | Scalable Architecture | | Automation Strategy | | Retention Optimization | | Go-To-Market Strategy | | Growth Loops | | AI Workflow Automation | | Predictive Analytics | | Stakeholder Alignment | | Technical Product Ownership | | Continuous Discovery | | API Integrations | | KPI Forecasting | | Lean Startup Methodology | | Customer Feedback Iteration | | Product Strategy | | AI-Driven Decision Making | | Growth Experimentation | | 0→1 Product Development | | Product-Market Fit | | Rapid Prototyping | | Agile Execution | | MVP Validation | | Data-Driven Optimization | | Conversion Funnel Optimization | | Machine Learning Integration | | User-Centric Design | | Cross-Functional Leadership | | Roadmap Prioritization | | A/B Testing Frameworks | | Behavioral Analytics | | Scalable Architecture | | Automation Strategy | | Retention Optimization | | Go-To-Market Strategy | | Growth Loops | | AI Workflow Automation | | Predictive Analytics | | Stakeholder Alignment | | Technical Product Ownership | | Continuous Discovery | | API Integrations | | KPI Forecasting | | Lean Startup Methodology | | Customer Feedback Iteration |
Figure Lending – Loan Application Redesign
Redesigned Figure’s mobile-first loan application experience, leveraging 6 months of A/B testing to increase form completion rates by 22% and reduce application time by 50%.
CareWear – Patient Compliance App
Led the development and international launch of a connected iOS patient compliance app and device ecosystem, improving satisfaction to 96% while expanding into 8 global markets.
Bathroom Finder – AI-Powered Community Map
Created an AI-assisted, real-time bathroom discovery platform for Manhattan featuring user-generated accessibility data, live comments, and map-based search powered by Claude Code and generative AI tools.
Figure Lending – Internal Loan Processing Dashboard
Rebuilt internal loan review tooling with AI-driven discrepancy detection, improving agent efficiency and supporting a scalable roadmap across 5,000+ lending platform users.
Figure Lending – Credit Dispute Resolution Dashboard
Built an internal credit dispute dashboard integrating Experian and TransUnion APIs, reducing agent resolution time by 37% through structured data visualization and risk flag automation.
Order System Solutions – Inventory & SKU Platform
Co-developed a custom iOS order and SKU tracking system for a wholesale warehouse, streamlining handwritten workflows and significantly reducing inventory errors.
Thanks for reading! Want to continue the conversation?